MVDA

MVDA

Saturday, 2 April 2016

HOW TO ACCURATELY DESCRIBE TO CUSTOMERS THE CONDITION OF USED AUTO PARTS

Its all about managing the customers expectations, minimizing disappointment, complaints, returns & of course cost.

The ARA (Automotive Recyclers Association) coding system is the worlds standard for describing the condition of used autoparts. It gives customers a much clearer understanding of the condition of used parts when buying at a distance (over the phone or on the internet).

Its been widely used... in the USA for many years & is gaining increasing traction in the UK.

For more information visit the MVDA website


http://www.mvda.org.uk/PartsStandards.aspx

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